Privacy Policy of Multians

Last updated: October 2025

At Multians Productions (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or use our services. It complies with the EU General Data Protection Regulation (GDPR) and relevant Cyprus data-protection laws.

1. Who We Are

Multians Productions
+357 99015079
support@multians.com

2. Data We Collect

We may collect and process the following categories of personal data:

  • Identity data: name, company name, job title

  • Contact data: email address, phone number, address

  • Project-related data: information you share about your video project or brief

  • Technical data: IP address, browser type, device, and pages visited (via cookies and analytics tools)

  • Marketing preferences: your consent to receive updates or newsletters

3. How We Use Your Data

We process your personal data to:

  • Respond to enquiries and provide quotations

  • Deliver and manage projects and services

  • Improve our website, content, and user experience

  • Send marketing communications (only with your consent)

  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

Under GDPR, our legal bases for processing include:

  • Contractual necessity – to perform or prepare a contract with you

  • Legitimate interests – to improve our services and marketing

  • Consent – for optional marketing communications or cookies

  • Legal obligation – where required by law

5. Cookies

We use cookies to improve your browsing experience and analyse site traffic. For full details, please read our Cookie Policy. You can manage or withdraw consent for non-essential cookies at any time.

6. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes outlined above or as required by law. Project-related data is typically retained for up to five years unless longer retention is required for accounting or legal purposes.

7. Sharing Your Data

We never sell your personal data. We may share limited data with:

  • Trusted partners or subcontractors involved in delivering your project

  • Professional advisors (accountants, legal consultants)

  • Service providers such as website hosting, analytics, or email platforms — all bound by strict confidentiality and data-processing agreements

8. International Data Transfers

If data is transferred outside the EEA, we ensure appropriate safeguards (such as EU Standard Contractual Clauses) to maintain adequate protection.

9. Your Rights

Under GDPR, you have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent at any time (for marketing or cookies)

  • Object to or restrict processing

  • Request data portability

  • Lodge a complaint with the Office of the Commissioner for Personal Data Protection (Cyprus) if you believe your rights are violated

To exercise these rights, contact us at support@multians.com or call +357 99015079.

10. Data Security

We use industry-standard security measures (SSL encryption, secure hosting, limited access controls) to protect your data from unauthorised access, loss, or misuse.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legislation or our business operations. Any updates will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
support@multians.com
+357 99015079

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