Privacy Policy & Cookie Policy

Last Updated: 13 July 2026

1. Introduction

This Privacy Policy explains how Multians Multimedia LTD (“Multians Productions”, “we”, “our”, or “us”) collects, uses, stores and protects your personal information when you visit our website or interact with our services.

We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the Cyprus implementation legislation and applicable data protection laws.

2. Data Controller

The data controller responsible for your personal information is:

Multians Multimedia LTD
Georgias Vasiliadou 14
Kato Polemidia 41
Limassol 4150
Cyprus

Telephone: +357 99015079
Email: support@multians.com

3. Information We Collect

We may collect and process the following personal information:

Information you provide directly:

Name
Company name
Email address
Telephone number
Project details and enquiry information
Any information submitted through contact forms or email correspondence

Information collected automatically:

IP address
Browser type and version
Device information
Website usage information
Pages visited
Referral sources
Cookie identifiers
Analytics and website interaction data

4. How We Use Your Information

We process personal information for the following purposes:

Responding to enquiries and requests.
Providing quotations and project proposals.
Delivering our services.
Managing client relationships.
Improving our website and user experience.
Analysing website performance and visitor behaviour.
Complying with legal and regulatory obligations.
Preventing fraud and maintaining website security.

5. Legal Basis for Processing

Under GDPR, we rely on one or more of the following lawful bases:

Consent — where you have given us permission.
Contractual necessity — to provide requested services or proposals.
Legitimate interests — to improve our services and website.
Legal obligations — where processing is required by law.

6. Marketing Communications

If you provide your contact information, we may occasionally contact you regarding services, updates or relevant business information.

You may unsubscribe from marketing communications at any time by contacting us at:

support@multians.com

We do not sell or rent personal data to third parties.

7. Data Sharing

We may share information with trusted third-party service providers where necessary for business operations, including:

Website hosting providers
Analytics providers
Email service providers
CRM systems
Payment processors
Professional advisers and accountants

All third parties are required to process personal data securely and in accordance with applicable data protection legislation.

8. International Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission where required.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting obligations.

Enquiry information may be retained for up to 24 months unless a longer retention period is required by law or contractual obligations.

10. Your Rights Under GDPR

You have the right to:

Access your personal data.
Correct inaccurate information.
Request deletion of your data.
Restrict processing.
Object to processing.
Request data portability.
Withdraw consent at any time where processing is based on consent.
Lodge a complaint with the Office of the Commissioner for Personal Data Protection of Cyprus.

Requests can be submitted to:

support@multians.com

11. Security Measures

We implement appropriate technical and organisational security measures designed to protect personal information from unauthorised access, loss, misuse, disclosure or alteration.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

12. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience and provide analytical information.

13. Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of the website and cannot be disabled.

Examples include:

Security cookies
Session cookies
Form submission cookies
Website functionality cookies

Analytics Cookies

These cookies help us understand how visitors interact with our website.

Examples may include:

Google Analytics
Google Tag Manager
Performance monitoring tools

These cookies collect anonymous information such as:

Page views
Session duration
Device type
Traffic sources

Marketing Cookies

Where applicable, we may use marketing cookies for advertising and remarketing purposes.

Examples may include:

Meta Pixel
Google Ads Conversion Tracking
LinkedIn Insight Tag

Marketing cookies will only be activated after obtaining your consent.

14. Managing Cookies

You can manage or disable cookies through your browser settings at any time.

You may also withdraw your cookie consent using the cookie settings available on our website.

Please note that disabling certain cookies may affect website functionality.

15. Third-Party Services

Our website may contain links to external websites or use third-party embedded content and services.

We are not responsible for the privacy practices or content of third-party websites and encourage users to review their respective privacy policies.

16. Changes to This Policy

We may update this Privacy Policy and Cookie Policy periodically to reflect legal, regulatory or operational changes.

Any updates will be published on this page with an updated revision date.

17. Contact Us

If you have any questions regarding this Privacy Policy, Cookie Policy or how your personal information is processed, please contact: